Siphokazi is a freelance facilitator and assessor accredited by CATHSSETA. She is also an independent grading assessor with the Tourism Grading Council of SA and is currently involved in the Shoprite Checkers Trust skills development programme as a workplace learner coach. She has worked in different service institutions in the service industry both in South Africa and the United Kingdom with the last permanent employment as a lecturer at the Durban University of Technology Hospitality Department. She has also worked as an events manager and co-ordinator. Being passionate about tourism development in rural areas, she volunteered in a community development project in a village in Port St Johns, Eastern Cape, which has community based tourism projects. She was the Executive member of South African Leisure, Tourism and Hospitality Association (SALTHA) which promotes and facilitates the development of tourism in South Africa whilst focusing on the inclusion of the previously disadvantaged communities of the tourism sector. She qualified with a Bachelor of Commerce majoring in Economics and Commercial Law at the Walter Sisulu University and while on a working holiday in the United Kingdom studied and graduated with an Msc in Hospitality Management with Tourism at the University of Birmingham.