2016 Finalists

Service Excellence – Accommodations

@BELURANA RIVER BOUTIQUE HOTEL Treat yourself on your journey through the Northern Cape and stay at the luxurious Belurana Boutique Hotel situated on the river banks of the majestic Orange River. Our tastefully decorated rooms with added details and friendly staff will see to your every specific need to make your stay a very pleasant, comfortable and memorable one you won’t easily forget. Wind down and treat yourself to a relaxing treatment in our wellness spa and enjoy a sumptuous breakfast on the private patio overlooking the Orange River waters flowing past our front door. Book any of the variety of endless outdoor activities available in our region and explore the hidden secrets of the Green Kalahari Bed & Breakfast
Brown's Manor Browns Manor is a 4 Star executive and accredited Guest House. It is near the banks of the Orange River and an oasis in the Green Kalahari. Browns Manor is proud to have received the 2013 Lilizela Tourism Service Excellence Finalist Award, 2015 Provincial Winner Lilizela Tourism Service Excellence Award, PMR Golden Arrow Executive Lifestyle Guest House award for 2011/12/13/14/15 and Diamond Arrow Executive Lifestyle Guest House award for 2016. We also received the Northern Cape Tourism Award for Highly Recommended Guest House and endorsed Superior by AA Quality Assured Accommodation. Situated on the N14, it is the first guesthouse on your left as you enter Upington from Olifantshoek, and 4km from Upington Centre. Our rooms are spacious, luxurious and comfortable with en-suite facilities. They are all air-conditioned, contain a mini safe and flat screen televisions. The Executive and Deluxe Rooms have a wooden balcony with a beautiful view of the Kalahari, koi fish ponds and our beautiful tropical gardens. Browns guests can enjoy a buffet breakfast or fine cuisine at lunch or dinner time on the patio near the pool, or in the dining room. Braai facilities are available for barbecuing, and we source the best local meats available for our guests. We have an Honesty Bar with a large variety of drinks and wines, which you can enjoy by our patio lounge. There is a large garden for children to play and a jungle gym. There are also springbok and alpacas roaming freely around the garden. Shuttle services can be arranged to and from the airport or into Upington centre. Browns Manor is the ideal stopover on your way to the Kgalagadi Transfrontier Park and a trip to the Augrabies Water Falls is recommended. Bed & Breakfast
Mattanu Private Game Reserve Mattanu Private Game Reserve is located in the Northern Cape Province, the biggest, safest and Malaria free province in South-Africa, approximately 58Km north west of the diamond digging city of Kimberley. Nestled in the shade of indigenous Camelthorn trees, this family run business offer unparalleled intimacy and seclusion in their luxury tents and is characterised by exuding warmth and effortless hospitality. We focus on the nature and wildlife experience with resident veterinarian and owner Dr Kriek frequently inviting guests along to participate and assist in the capture, translocation and treating of wildlife on the reserve. Five luxury tents, each with a private viewing deck overlooking a waterhole, are decorated in African design, complete with luxury sleeper wood furnishings, full bathroom en-suite, indoor showers and air-conditioning with under floor heating. The recent Thatched suite and log cabin is perfect for families and provides some additional perceived safety from the roaming of buffalo in the evenings. Here you can come and relax in the African Kalahari Bushveld Savannah amidst the Camel-thorn trees. Enjoy your evenings in our air-conditioned luxury restaurant and bar and experience true South-African cuisine. For the wine connoisseur we also provide an extensive wine selection in our underground wine cellar along with a cigar collection from around the world. Relax at the pool after a hot day or partake in any of our numerous activities at Mattanu or the surrounding area. Game Lodge
75 on Milner Lodge 75 On Milner Lodge is a 4 Star Superior Establishment. It is situated in Kimberley’s Memorial Road Area in South Africa’s Northern Cape Province. Decorated in true luxurious style, 75 on Milner offers a beautiful, relaxing getaway for guests in search of comfort and excellent service. Situated in the historic town of Kimberley, guests are sure to enjoy the authentic old-world living. The Guest House offers 7 luxury en-suite guest rooms, each with their own separate entrances and free WiFi Internet access. Specially designed to make guests feel right at home, each room is furnished with a queen-size Oregon wood sleigh bed and full satellite flat screen television. Bathrooms have been renovated in true luxury and four rooms even have a classic Victorian-style free standing bath, perfect for couples seeking a romantic stay. Each room is also equipped with air-conditioning for those warm summer days, when guests are encouraged to make use of the large swimming pool facilities. This swimming pool, together with the adjacent gym trim park is also useful for exercise purposes and relaxation. The two family rooms each have a queen size bed, a full en-suite bathroom, kitchenette with microwave and bar fridge as well as a loft area with 2 x ¾ beds. A bar fridge, safe, tea and coffee making facilities and hair dryer are available in each room, simply adding to your convenience. Guest House
African Vineyard Guesthouse African Vineyard Guest House with 4 stars and an AA highly recommended rating is one of those unique accommodation establishments that offer a great deal more than just an overnight stay. As a working farm, it is part of the lush, fertile landscape of the Green Kalahari on Kanoneiland and is near Upington and Keimoes. As a registered Slow Food establishment, we proudly form part of Open Africa Kokerboom Food and Wine Route that runs along the Orange River in the Northern Cape, South Africa. Situated on the largest inhabited inland island in South Africa, we are the ideally accommodation to experience the Green Kalahari and Northern Cape, the island of slow living – Kanoneiland and the legendary Augrabies Falls National Park. We are close to the Kgalagadi Transfrontier Park and are on the N14 route to the Namaqualand for the annual flower show.  African Vineyard combines magical ingredients to create a unique and unforgettable farm stay experience. The ambience, slow food, fresh fruit and herbs, personalized service, country hospitality and luxury accommodation mix to revitalize your soul. Guests are welcome to explore our vineyards, stroll along the Orange River or just relax in the swimming pool. Our exquisite garden is home to various species of bird and the eco-friendly dam is an island paradise for bird watching. Accommodation at African Vineyard ranges from standard rooms to luxury suites overlooking the beautiful garden. A good night’s sleep is one of our key ingredients so we offer spacious, elegantly decorated rooms with cotton percale linen and all the luxuries you expect. Our meals are home cooked according to the Slow Food requirements and can be enjoyed indoors or next to the swimming pool. We also cater for conferences and weddings for up to 100 people. Our new addition to guest experience is a Spa opening in May 2016. African Vineyard Guesthouse is on the Green Kalahari, Kokerboom Food and Wine route and on route N14. Guest House
Classic Court B&B and Villa Welcome to Classic Court! We offer you 21 e-suite rooms with private entrances from the garden. All rooms have a hospitality tray for in-house tea/coffee making and are equipped with a fridge, microwave and small kitchenette. You are welcome to make use of our braai (barbecue) facilities at the swimming pool. We have secure parking behind remote controlled gates and the complete property is fenced with electric fencing, ensuring that you do not have to worry about your vehicle! Children are welcome!We are situated opposite a park, which the children will enjoy! Guest House
Kathuhari Guesthouse Kathuhari is a beautiful new 750m2 upmarket superlative guesthouse situated in the heart of the protected Camel thorn tree forest in the Kalahari Golf and Hunting Estate, Kathu. Our spectacular view and location, nestled between famous camel thorn trees and the 6th green and 14th tee of the Sishen Golf course and even the majestic sunsets, make your stay a magical experience! We want to welcome you to our world of tranquility, elegance and personal attention. Whether your stay is for business, golf, hunting or as a tourist, the moment you enter the estate you step into a world of Kalahari peace and hospitality.Unwind on your private furnished patio or enjoy stargazing during magnificent Kalahari evenings in our “Camel thorn” boma. Breakfast served in the elegant dining room and special request boma evenings is an experience not to be missed. Each of the seven luxurious en-suite, individually decorated bedrooms, all with views, will ensure an unforgettable stay. The Presidential suite with private plunge pool is a cut above the rest. The Sishen Golf Clubhouse nearby hosts a restaurant, bar, conference and function facilities as well as a state of the art gym with heated pool, tennis and squash courts for the health conscious person. Golf and hunting packages and chartered flights can be organized. Treasure your time spent in Kathuhari Guesthouse and return time and again! Guest House
Namakwa Guest Farm Namakwa Guest Farm, 100% Youth and Black owned, opened doors in September 2015. An idyllic experience on 147Ha, hosting ostriches, chickens, geese and peacocks. Totally surrounded by the Goegap Nature Reserve, where zebras, gemsbok, springboks and steenboks roam freely and are easily spotted from our property. We are situated in close proximity to town, airport and golf clubhouse. Breathtaking views coupled with the luxury and comfort of 4 star accommodation quality, now launched modern boardroom facilities with high technology, events venue for up-market and dream weddings. Our accommodation, trendy banquet areas and conferencing venue harmonize elements of nature and heritage with modern life. Modern, wheelchair friendly and sufficient ablution facilities to compliment the highest and largest quality event ever. We bring you premier banqueting, qualified chefs, ample events space, fully licensed bar facilities as well as a pool-deck. Definitely the best experience in town where nature meets modernity. Guest House
Oleander Guest House Oleander Guest House is a five star establishment, situated in historical Carrington Street, a comfortable 8-minute drive from Kimberley Airport.It is centrally located in relation to the city centre and business district, the Medi Clinic Hospital, the Diamond Pavilion and Northern Cape shopping malls, as well as some popular tourist attractions such as the Big Hole, some historical battlefields and memorable tourist walks.We offer ten spacious en suite rooms, graciously furnished with antiques, combined with French colonial style furniture.We would love you to come to experience our warm, friendly and relaxed atmosphere, steep in comfort, luxury and elegance. We also offer delicious home-grown organic cuisine for you to indulge in.Our Manager, Martina Jacobs, and her team invite you to stay to experience our true Oleander style. Guest House
River Place Manor Experience the true magnificence of the mighty Orange River right on your doorstep. Spectacular sunsets, whispers of flowing water and star-filled African skies offer an ambience of unequalled peace and tranquillity. River Place Manor is situated on one of Upington’s working wine farms yet it lies only three minutes from the Upington town centre, the Kalahari Mall and the Kgalagadi Mall. This exclusive 4 star guest house that was awarded the 2014 and 2015 certificate of excellence by Tripadvisor offers luxury accommodation in Upington, with 10 individually styled en-suite rooms which will meet a guest’s every need. Our staff are friendly and always make every effort to please. Most of our rooms have kitchenettes that allow for semi self-catering. A bed and breakfast option is available for those who would prefer to enjoy a sumptuous breakfast on the patio or in the dining room overlooking the Orange River. This is the ideal accommodation to experience the Green Kalahari and the Northern Cape and is en-route to the Augrabies Waterfalls National Park, the Kgalagadi Transfrontier Park, Witsand and is on the N14 route to Namaqua Land, the number one flower watching destination in South Africa. Our beautiful garden, sparkling clean pool and the majestic Orange River is home to a variety of birds and fish. River Place Manor offers its guests and unforgettable stay! Guest House
KIMBERLEY ANNE Small Luxury Hotel Welcome to the Kimberley Anne Hotel. When you stay at the Kimberley Anne, you’re at home in an exquisite work of art. All sixteen suites have been designed with one-of-a-kind furnishings, all of which were made bespoke to enhance your stay. Savour locally inspired dishes prepared by internationally trained chefs at the exclusive Copper Oryx Restaurant. Complement your meal with specially selected vintages from our acclaimed wine cellar. Or relax on the Meerkat Deck cocktail bar for a more casual dining experience. Choose from one of 16 elegant rooms to enjoy your stay in. Each room has high-speed Internet access and a Smart TV. Feel the stresses of the day melt away with our distinctive pillow library, specially designed to ensure that you dream in comfort. Corporate guests can balance business and leisure at our state- of-the-art conference rooms, featuring the latest audio visual technology. Whether you’re joining us for a special conference, meeting or stylish social event, Kimberley Anne Hotel offers a truly exclusive experience for any occasion. Relax. Feast & Dream at the Kimberley Anne Small Luxury Hotel Hotel
Road Lodge Kimberley Road Lodge hotels can be found in ideal locations across South Africa offering unbelievable value for both business and leisure travellers. There are currently 21 Road Lodge hotels located in each of South Africa’s nine provinces, all of them offering value-for-money rooms in a cosy environment. Road Lodge Kimbeley is adjacent to the Flamingo Casino and Entertainment Centre which includes a 200-seater conference centre, this 90-room hotel is ideally located for travellers doing business or holidaying in the capital of Northern Cape Province. Boasting a gracious Victorian facade, the hotel blends in with its bygone day surroundings and is just minutes away from everything that Kimberley has to offer. The rooms are fully-carpeted, air-conditioned and have colour televisions and radio stations, and feature en-suite bathrooms with shower, toilet and hand basin. The hotel has a choice between double or twin beds, with single sleeperchairs available in selected rooms. One in fifty rooms is designed to meet the special needs of the physically disabled. The hotel serves a light breakfast daily, and has a 24 hour vending machine stocked with snacks and beverages. There is a 24 hour reception service, ample and secure parking, a payphone and wireless internet access in all commercial areas. Hotel
Flamingo Casino The Flamingo Conference Centre facility is high-tech and fully equipped to host sophisticated events, whether it is business or social functions. The main conference venue can accommodate 250 guests in cinema style ( or 180 in banquet style ) and can be subdivided into three smaller venues. It is also accompanied by an additional two boardrooms which can be utilized as a break away rooms as well as a business centre. The Conference Centre boasts controlled lighting, air conditioning and PA systems, as well as any conference aids that might be required. Meetings, Exhibitions and Special Events (MESE)
Mittah Seperepere Convention Centre ICS (International Convention Solutions) owned by Tsholo Wesi and Clarissa Carsten, is a successful Black Women Owned Business , head offices in Kimberley, branches in Springbok and Warrenton, Northern Cape. The company brings together a whole network of economic development skills through our consultants who are by far the most experienced in the field and individuals who are the best at Events & Logistics Planning, Hospitality & Catering Management Services, Programming & Production, Entertainment & Special Event Co-ordination, high quality activities, and event promotion. The company was appointed in 2012 to manage the Mittah Seperepere International Convention Centre and were tasked to raise the profile of the City and Northern Cape as a sought after local and international leisure and business tourism destination through the centre’s state-of-the-art facilities. ICS management expanded their services with the focus in the hospitality industry by recently opening doors of two Guest Houses namely Namakwa Guest Farm, 8 km outside Springbok, Namakwa, Namakwa District Nare Guest House, Warrenton, Magareng District Municipality, Frances Baard District. Meetings, Exhibitions and Special Events (MESE)
Naba Lodge Conference Facility Naba Lodge’s ample gardens and sparkling pool contribute to the quite country ambience of this Oasis in the Kalahari. With three venues to choose from for Conferences, Year End Functions or Weddings, with a tailor made menu to suite your personal style. Each conference provides us with another opportunity to show our guests why we have established a reputation for excellent service. We want to thank our corporate guests who return to us year after year and trust us to make their lives easier. Our experienced staff will take care of all the details for you. From fresh flowers to corporate gifts or bottled water, we can cater to your every need. Meetings, Exhibitions and Special Events (MESE)
Rhino Manor Rhino Manor is a luxurious Self Catering Accommodation situated in Vanderkloof, a holiday destination in the Northern Cape. We have the second largest man-made Lake in South Africa on our door step. We offer Self Catering Units for Business people, Representatives of companies,Tourists and Visitors. We can sleep 32 guests in 16 rooms in different apartments with a homely, relaxing atmosphere. Self-catering Exclusive

Tourist Guide: Culture Guide Nomination Form

Talita Kuhn Culture
Kabelo Mothupi Nature

Visitor Experience

Gravity Adventures - Northern Cape Gravity offers a world class multi day wilderness rafting trip on the Orange River Gorge section near Pofadder in the Northern Cape. This life changing experience includes 4 days and 5 nights of rafting through a pristine gorge, completely untouched my human influence. The trip is run as a self contained expedition - we carry everything we need and set up camp at a different spot each night. We practice strict 'leave no trace' principles and the environment is the same as we found it, almost 20 years ago. We keep our groups and have a cap on the number of groups on the water at any one time. This minimizes our impact on the wilderness. We are the only operator with an established presence in the area. we own our camp and have trained and employed local people as guides and camp managers. Our project for 2017, our 20th anniversary year, is to set up a community fund to further aid the rural community of Onseepkans. We are active participants in the local tourism association as well as industry associations, APA and SATSA. Action & Adventure
The Big Hole The Big Hole offers the visitor a unique experience. Our Guided tours includes a short introductory movie, viewing of the Big Hole, a simulated underground experience, various displays as well as the world's largest diamond display. Entry into the old town is free of charge and here the visitor could experience what the town of Kimberley looked like 100 years ago. We also offer two restaurants, a bar, a guesthouse and various shops on the site. Roots & Culture

Lilizela General Universal Accessibility Awards

The Big Hole The Big Hole in Kimberley is one of the largest tourist attractions in the Northern Cape and a must see for any tourist. Apart from the Big Hole itself, there are various displays to be seen which range from the geology of diamonds to a timeline showing world events compared to events that happened in the diamond industry. We also boast with the world's largest diamond display where many polished and un-cut diamonds can be seen in all shapes and colours. You could also stroll through the old town where you will be taken back in time to the days when Kimberley was still a young town. There are also curio shops, jewellers, a coffee shop and a bar which serves meals as well on the premises. Lilizela Universal Accessibility Award : Experience Mobility